Privacy Policy for Rutey

Effective Date: 16-04-2024

This Privacy Policy describes how Rutey ("we," "our," or "us") collects, uses, and shares your personal information when you use our Customer App, Delivery Boy App, and Vendor App. We are committed to protecting your privacy and ensuring you have a positive experience on our apps.

1. Information We Collect

We collect information to provide and improve our services. Here’s the types of information we gather:

• Personal Information: This includes your name, mobile number, and delivery address, which you provide when you register on our apps.
• Location Data: We collect both foreground and background location data from Delivery Boy App users to enable efficient delivery management.
• Transaction Data: For transactions, we collect payment details through our third-party payment gateway, although we do not store credit card numbers or CVVs.
• Usage Data: Information on how you interact with our apps, which helps us tailor and improve our services.

2. How We Use Your Information

Your information helps us:

• Process orders and manage deliveries effectively.
• Communicate with you about orders, services, promotions, and updates.
• Improve app functionalities and user experience.
• Ensure legal compliance and enforce our terms and conditions.

3. Sharing Your Information

We may share your information with:

• Vendors and Restaurants to fulfill your orders.
• Delivery Personnel to facilitate delivery.
• Payment Processors to securely process your payments.
• Service Providers who assist in data analysis and marketing efforts.
• Law enforcement or other government entities if required by law.

4. Data Security

We implement robust security measures to protect your information. Despite our efforts, no security measures are completely impenetrable.

5. Your Rights and Choices

You have rights regarding your personal information, including the right to access, correct, or delete your data. To exercise these rights, please contact us at [contact information].

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: contact@ruteappz.com